5 Retail Lessons from 5 Years of the Resilient Retail Game Plan

Podcast Episodes

Ever find yourself wondering if running a profitable product business will ever feel a bit less like spinning plates? Got that sense you’re growing, but it doesn’t always show up in your bank balance? Or perhaps you’re simply craving some straight-talking, practical product business advice – the sort your accountant or a well-meaning pal could […]

How to Improve Your Shopify Conversion Rate with Pip Hounslow

Pip Hounslow from Web Design & Stuff - Shopify Design for small business

How to Improve Your Shopify Conversion Rate with Pip Hounslow Have you ever looked at your website analytics and wondered why your Shopify conversion rate isn’t where you’d like it to be? In the latest episode of the Resilient Retail Game Plan podcast, I sat down with Pip Hounslow, a brilliant Shopify web designer, to […]

How Bird & Blend Built a Retail Brand Strategy Rooted in Experiential Retail

Mike Turner, Co-Founder and Managing Director of Bird & Blend Tea Co.

How Bird & Blend Built a Retail Brand Strategy Rooted in Experiential Retail When you think about building a retail brand, it’s easy to focus on scale. More shops, bigger ranges, faster growth. But what if the real magic lies in slowing down and focusing on what makes customers come back? That’s exactly what came […]

Turn Comments into Sales: How Social Listening Can Boost Your Retail Revenue

Brooke Sellas - CEO of B Squared Media

Turn Comments into Sales: How Social Listening Can Boost Your Retail Revenue In the world of product-based retail, one of the most powerful — and often overlooked — sales tools is hiding in plain sight: the comments section. Whether it’s a DM asking about shipping times or a product tag with feedback on packaging, these […]

Why Stock Feels So Overwhelming (And What You Can Do About It)

Stock Feels So Overwhelming

Why Stock Feels So Overwhelming (And What You Can Do About It) Have you ever looked around your stockroom and thought, “Why does this feel so out of control?” If so, you’re not on your own. I speak to product-based business owners every week who feel completely stuck when it comes to managing stock. And […]

5 Lessons in Growing with Your Customers from Retail ROAR with Claire Burrows

Claire Burrows, founder of Air & Grac

What Every Product Business Can Learn from Air & Grace Earlier this year, I hosted Retail ROAR, my free annual summit for product-based business owners. One of the standout sessions came from Claire Burrows, founder of the much-loved footwear brand Air & Grace. Her story resonated with so many attendees—not just because she’s built a […]

How to Use Storytelling to Sell More Without Sounding Salesy

Char Dixon - guest on Resilient Retail Game Plan Storytelling

Storytelling That Sells (Without Sounding Salesy) with Char Dixon One of the most common things I hear from product business owners is: “I know I should be telling stories in my marketing, but I’ve got no idea what to say.” Sound familiar? Storytelling is one of those terms that gets mentioned a lot, but without […]

Taking Time Off from Your Retail Business Without Losing Sales

Retail Business Gameplan - Host Catherine Erdly

How to Take Time Off from Your Retail Business Without Losing Sales or Momentum   Taking time off when you run a small product business is rarely straightforward. It’s not just a matter of blocking off a few days on the calendar and stepping away. You’re often handling everything yourself—orders, customer messages, suppliers, social media, […]

From Vision to Action with Stock Doctors and Retail By Design

Retail By Design Genevieve Sweeney

From Vision to Action with Stock Doctors and Retail By Design   When you’ve been running a product business for a while, the big leaps forward can start to feel further out of reach. You’re no longer in startup mode, but you’re still wearing a lot of hats. There are ideas you’ve been holding onto […]

Navigating Cash Flow and Paying Yourself as You Scale Your Product Business

Catherine Erdly - host of Resilient Retail Gameplan

Navigating Cash Flow and Paying Yourself as You Scale Your Product Business As a business owner, especially in the retail and product world, it’s all too easy to fall into the trap of reinvesting every penny back into the business. The thought often goes: “The more I put in, the better the business will do.”  […]

How to Create Irresistible Displays That Drive Sales with Michelle Sherrier

Irresistible Displays with Michelle

How to Create Irresistible Displays That Drive Sales with Michelle Sherrier You don’t need a hefty budget to create displays that customers can’t resist. How you present your products in a physical space can directly impact how customers shop and what they spend. Whether you’re running a brick-and-mortar store, setting up at pop-ups, or showcasing […]

Track the Right Numbers to Reach Your Q2 Goals

Q2 Goals with Catherine Erdly

Track the Right Numbers to Reach Your Q2 Goals We’re in Q2 already! Time to take a step back, have a proper look at your numbers, and set yourself up for a strong second quarter. In today’s episode, we’re going to chat about why it’s so important to know your numbers right now. Let’s review […]

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