5 Retail Lessons from 5 Years of the Resilient Retail Game Plan
Ever find yourself wondering if running a profitable product business will ever feel a bit less like spinning plates? Got that sense you’re growing, but it doesn’t always show up in your bank balance? Or perhaps you’re simply craving some straight-talking, practical product business advice – the sort your accountant or a well-meaning pal could […]
How to Improve Your Shopify Conversion Rate with Pip Hounslow
How to Improve Your Shopify Conversion Rate with Pip Hounslow Have you ever looked at your website analytics and wondered why your Shopify conversion rate isn’t where you’d like it to be? In the latest episode of the Resilient Retail Game Plan podcast, I sat down with Pip Hounslow, a brilliant Shopify web designer, to […]
How Bird & Blend Built a Retail Brand Strategy Rooted in Experiential Retail
How Bird & Blend Built a Retail Brand Strategy Rooted in Experiential Retail When you think about building a retail brand, it’s easy to focus on scale. More shops, bigger ranges, faster growth. But what if the real magic lies in slowing down and focusing on what makes customers come back? That’s exactly what came […]
Turn Comments into Sales: How Social Listening Can Boost Your Retail Revenue
Turn Comments into Sales: How Social Listening Can Boost Your Retail Revenue In the world of product-based retail, one of the most powerful — and often overlooked — sales tools is hiding in plain sight: the comments section. Whether it’s a DM asking about shipping times or a product tag with feedback on packaging, these […]
Why Stock Feels So Overwhelming (And What You Can Do About It)
Why Stock Feels So Overwhelming (And What You Can Do About It) Have you ever looked around your stockroom and thought, “Why does this feel so out of control?” If so, you’re not on your own. I speak to product-based business owners every week who feel completely stuck when it comes to managing stock. And […]
5 Lessons in Growing with Your Customers from Retail ROAR with Claire Burrows
What Every Product Business Can Learn from Air & Grace Earlier this year, I hosted Retail ROAR, my free annual summit for product-based business owners. One of the standout sessions came from Claire Burrows, founder of the much-loved footwear brand Air & Grace. Her story resonated with so many attendees—not just because she’s built a […]
How to Use Storytelling to Sell More Without Sounding Salesy
Storytelling That Sells (Without Sounding Salesy) with Char Dixon One of the most common things I hear from product business owners is: “I know I should be telling stories in my marketing, but I’ve got no idea what to say.” Sound familiar? Storytelling is one of those terms that gets mentioned a lot, but without […]
How Retail by Design Helped a Founder Fall Back in Love With Her Business with Katie Glickman
How Retail by Design Helped a Founder Fall Back in Love With Her Business with Katie Glickman From Overwhelmed to Focused with Retail By Design What do you do when the business you built from scratch is growing, the milestones are stacking up, and on paper everything looks like it’s going well… but it […]
Taking Time Off from Your Retail Business Without Losing Sales
How to Take Time Off from Your Retail Business Without Losing Sales or Momentum Taking time off when you run a small product business is rarely straightforward. It’s not just a matter of blocking off a few days on the calendar and stepping away. You’re often handling everything yourself—orders, customer messages, suppliers, social media, […]
From Vision to Action with Stock Doctors and Retail By Design
From Vision to Action with Stock Doctors and Retail By Design When you’ve been running a product business for a while, the big leaps forward can start to feel further out of reach. You’re no longer in startup mode, but you’re still wearing a lot of hats. There are ideas you’ve been holding onto […]
Navigating Cash Flow and Paying Yourself as You Scale Your Product Business
Navigating Cash Flow and Paying Yourself as You Scale Your Product Business As a business owner, especially in the retail and product world, it’s all too easy to fall into the trap of reinvesting every penny back into the business. The thought often goes: “The more I put in, the better the business will do.” […]
Feeling Stuck at Six Figures? Why Retailers Must Shift Gears to Scale (Without Burning Out)
Why Your Retail Business Feels Stuck at Six-Figures (And What to Do About It) For many independent retailers, reaching six figures in revenue is a huge milestone—but it can also be where growth starts to stall. You’ve poured your heart and soul into your business, wearing every hat, making reactive decisions, and running on adrenaline. […]
How Retailers Can Use TikTok to Boost Visibility and Sales – Tips from Penny Walker
How Retailers Can Use TikTok to Boost Visibility and Sales – Tips from Penny Walker TikTok Isn’t Just for Dancing Teens Anymore If you’ve written off TikTok as a Gen Z dance party, it might be time to take another look—especially if you’re a retailer. In this episode of the Resilient Retail Game Plan podcast, […]
How to Create Irresistible Displays That Drive Sales with Michelle Sherrier
How to Create Irresistible Displays That Drive Sales with Michelle Sherrier You don’t need a hefty budget to create displays that customers can’t resist. How you present your products in a physical space can directly impact how customers shop and what they spend. Whether you’re running a brick-and-mortar store, setting up at pop-ups, or showcasing […]
Track the Right Numbers to Reach Your Q2 Goals
Track the Right Numbers to Reach Your Q2 Goals We’re in Q2 already! Time to take a step back, have a proper look at your numbers, and set yourself up for a strong second quarter. In today’s episode, we’re going to chat about why it’s so important to know your numbers right now. Let’s review […]
The Wholesale Strategies That Took Bare Kind to One Thousand Retailers with Andrew Kemp
The Wholesale Strategies That Took Bare Kind to One Thousand Retailers with Andrew Kemp How do you go from zero to over a thousand stockists in under two years? That is exactly what we are talking about today. I am joined by Andrew Kemp, co-founder of Bare Kind and Candid Founders, a YouTube channel helping […]