The Resilient Retail Game Plan Episode 54

Mastering Management with Pip Foulsham

Podcast show notes

Whether you’ve already established a crew of handy helpers or you’re looking to add your first extra pair of hands to the production line in time for your Xmas orders, recruiting is just the first step in putting a trustworthy team together. Setting expectations, engaging your workforce and ultimately managing your staff is a whole other ballgame with its own challenges and intricacies.

In episode 54 of The Resilient Retail Game Plan, I speak to Human Resources Consultant Pip Foulsham. From working in retail to being employed as part of the NHS, Pip now assists business owners in creating amazing workplaces – helping with everything from creating and reviewing contracts of employment to onboarding.

In this episode, we consider the value of being open and honest with your staff and the importance of dealing with problems early. We also share some tips on handling performance issues and discuss how simply asking what your employees need from you helps to create a productive and positive working environment.

Get in touch with Pip about working together at and you can follow and connect with her at:

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