The Resilient Retail Game Plan Episode 54

Mastering Management with Pip Foulsham

Podcast show notes

Mastering Management with Pip Foulsham

Whether you’ve already established a crew of handy helpers or you’re looking to add your first extra pair of hands to the production line in time for your Xmas orders, recruiting is just the first step in putting a trustworthy team together. Setting expectations, engaging your workforce and ultimately managing your staff is a whole other ballgame with its own challenges and intricacies.

In episode 54 of The Resilient Retail Game Plan, I speak to Human Resources Consultant Pip Foulsham. From working in retail to being employed as part of the NHS, Pip now assists business owners in creating amazing workplaces – helping with everything from creating and reviewing contracts of employment to onboarding.

In this episode, we consider the value of being open and honest with your staff and the importance of dealing with problems early. We also share some tips on handling performance issues and discuss how simply asking what your employees need from you helps to create a productive and positive working environment.

Get in touch with Pip about working together at and you can follow and connect with her at:

Interested in being a guest or sponsor of The Resilient Retail Game Plan?

Drop us an email to let us know why you think you’d be a great fit for our audience of small businesses and independent retail brands

Get more on the mailing list

Heaps of small business retail advice for your inbox

Sign up the The Resilient Retail Club mailing list for totally free advice and business help, the occasional digital download, updates from our podcast and promotions for indie retail brands

More from The Resilient Retail Game Plan

Dive into another episode of our small business podcast

Annabel Gonifas, mastermind mindset coach, smiling at the camera
Episode 202

How Your Mindset Impacts Your Business with Annabel Gonifas

Stock Management with Catherine
Episode 201

5 Lessons I’ve Learned from Ambitious Product Business Owners

January Sales
Episode 200

Celebrating 200 Episodes!

Father's Day Marketing Catherine
Episode 199

12 Essential Father’s Day Marketing Tips for Your Product Business

Cash Flow in Retail Catherine Erdly
Episode 198

5 Truths About Cash Flow in Retail

Content Creation Char-Dixon-Loudmouth
Episode 197

Social Media Content Creation Secrets with Char Dixon

News you can use

Join The Resilient Retail Club mailing list to receive The Weekly Sales Review, jam-packed full of useful information, events and expert advice for indie retailers, online sellers, Ecommerce brands and independent small businesses